Frequently asked questions

Will someone pick me up at the airport??
Yes, upon arrival at the airport, our staff will pick you up and take you to one of our locations to make your contract. Upon delivery, the car is returned at the location and our staff will gladly take you to the airport.
Can I rent a car without a driver's license?
No, need you have a valid driver's license
What are your requirements to rent a car with Airport Car Rental?
  • You must be at least 18 years old to drive.
  • Have a valid driver's license.
  • Can provide an acceptable form of payment.
Is there a penalty for returning the car early?
You are charged days of use and a minimum fee for breach of contract
Will there be additional charges if I am late in returning the rented vehicle?
Yes, the first few hours are charged as an extra, after half a day it is already considered an extra day
Do I need to refuel before returning?
Customers need to refuel the vehicle at the same level of fuel as when picking up the vehicle. If a customer does not have time to refuel the vehicle at the same level of fuel, he or she will be charged the Company's local rate that is normally above the price of the local pump.
With Airport Car Rental Can I pay for fuel in advance?
If you wish, you can opt for fuel prepayment and avoid the hassle of wasting time filling up the vehicle before you return, just charge an extra fee.
Can a disabled person rent a car at Airport Car Rental?
If you are accompanied by a person who meets the driver's requirements, have an updated driver's license.
Can I change my reservation at Airport Car Rental?
You need to call 24 hours in advance
How can I cancel my reservation at Airport Car Rental?
You need to call at least 6 days in advance
What happens if my flight is delayed?
There is no need to update the reservation unless the flight will be delayed until the following day.
Can I return the vehicle if Airport Car Rental is closed?
No, if you are late you must take over the vehicle until the following day
Is it possible to keep my rental vehicle for a few more days at Airport Car Rental?
The modality is subject to availability
Do I need a deposit when renting a vehicle?
If the amount varies depending on the vehicle, the entire deposit will be refunded if there are no incidents.
Can I pay the rent of a car for someone else?
Yes, as long as you are responsible for any damages that may occur or delays in delivery

In the top 10 of car rental companies in Cancun

Ursula D
(5/ 5)

The cars are well taken care of, at least the one that touched me was in excellent condition and very clean. It was very easy to book the vehicle.

2018-08-05 |
456 Reviews | Google 4.5/ 5
Karen E
(5/ 5)

The booking procedure was very easy to do, I don't need anyone's help to book my car, I highly recommend this car rental company.

2018-08-05 |
456 Reviews | Google 4.5/ 5
Richard L
(5/ 5)

It's a reliable car rental company in Cancun, and it was an excellent service they gave us here, very happy with the service they provided us.

2018-08-05 |
456 Reviews | Google 4.5/ 5
Susan A
(5/ 5)

We rented a cheap car, and we thought they were going to the ve us a simple car, but they gave us a nice car, and it didn't fail, we were pleased with the service they provided us.

2018-08-05 |
456 Reviews | Google 4.5/ 5
James C
(5/ 5)

We found this company online, and it gave us the confidence to book with them, a month before we already had our reservation and they came for us to make the car contract.

2018-08-05 |
456 Reviews | Google 4.5/ 5
Stacey W
(5/ 5)

My sister recommended us to rent a car with this company; she visited Cancun recently, so we decided to book with them, they were kind to us and gave us excellent service.

2018-08-05 |
456 Reviews | Google 4.5/ 5
Rose H
(5/ 5)

They have a very good service and the vehicles they delivered were in condition. We enjoyed the visit to the city very much.

2018-06-29 |
456 Reviews | Google 4.5/ 5
Carl M
(5/ 5)

Reliable car rental company in Cancun, such a nice service, cheap airport car rental service.

2018-06-29 |
456 Reviews | Google 4.5/ 5
Alan P
(5/ 5)

It was a very nice car rental company, I recommend this company to hire a vehicle in Cancun.

2018-06-29 |
456 Reviews | Google 4.5/ 5

(5/ 5)

I booked online and when I arrived at the airport a representative was already waiting for us with the unit.

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456 Reviews | Google 4.5/ 5